Accessibility Statement

​Mayflower Service & Travel Company Ltd is committed to ensuring that our website, www.wegetyouhere.com, is accessible to all users, including those with disabilities. We strive to provide an inclusive online experience that allows all visitors to browse our site with the same level of ease and enjoyment, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1.

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1. Accessibility Adjustments on This Site

 

We have adapted our website to align with WCAG 2.1 guidelines and have achieved Level AA compliance. This ensures that our site is accessible to a wide range of users, including those using assistive technologies such as screen readers and keyboard navigation. Specific adjustments include:

 

• Optimized content for compatibility with screen readers, ensuring text and images are properly interpreted.

• Keyboard navigation support, allowing users to navigate the site without a mouse.

• High-contrast visuals and adjustable text sizes to assist users with visual impairments.

• Descriptive alt text for images to provide context for users with visual or cognitive disabilities.

• Clear and consistent navigation structures to enhance usability for all visitors.

 

We continually test and improve our website to maintain and enhance accessibility standards.

 

2. Declaration of Partial Compliance with Third-Party Content

 

Certain sections of our website, such as booking forms and payment processing interfaces, rely on content and services provided by third-party partners (e.g., airline booking systems, hotel reservation platforms, and payment processors). The accessibility of these pages may be affected by third-party content that is not fully within our control. The following pages are impacted:

 

• www.wegetyouhere.com/booking

• www.wegetyouhere.com/payment

 

We are working with our third-party partners to improve the accessibility of these components and declare partial compliance with WCAG 2.1 standards for these pages. We encourage users to contact us if they encounter accessibility issues with these sections.

 

3. Accessibility Arrangements in the Organization

 

At Mayflower Service & Travel Company Ltd, we are committed to accessibility in our physical operations as well as our online presence. Our main office is equipped with the following accessibility arrangements:

 

• Parking and Access: Designated accessible parking spaces are available near the entrance of our offices in London, Abu Dhabi and Hai Phong City, Vietnam. The entrances are equipped with ramps for wheelchair access.

• Public Transportation: Our offices are all located within close proximity to multiple modes of public transport, all of which have “step-free access".

• Interior Accessibility: Our service desks are wheelchair-accessible, and we provide audio induction loops for customers with hearing impairments.

• Additional Services: Accessible restrooms are located within all of our offices, and staff are trained to assist customers with disabilities upon request.

 

4. Requests, Issues, and Suggestions

 

We value your feedback and are dedicated to improving the accessibility of our website and services. If you encounter any accessibility barriers, have suggestions for improvement, or need assistance accessing our services, please contact us:

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Mayflower Service & Travel Company Ltd
Hai Phong City, Vietnam
Email: contact@wegetyouhere.com
Phone: +84 91 283 08 43

 

We aim to respond to all accessibility-related inquiries within 5 business days. If you require alternative formats (e.g., large print, audio, or braille), please let us know, and we will work to accommodate your needs.